Frequently Asked Questions

Everything you need to know about shopping with BerkeyHome.

What is the typical shipping timeframe for furniture items?

Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer a warranty on your home decor and furniture?

Yes, all BerkeyHome products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to oversized furniture returns.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.

Are the materials used in your products eco-friendly?

BerkeyHome is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and non-toxic finishes across our entire product catalog.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.